We are in the Happiness Business

A satisfied customer is the cornerstone of any good business and as a good business, we take pride in our work and our customer comments reflect our committment to quality service. We could post 100's of letters and photos, but that would be showing off. Instead we selected just a few to exhibit our diversity, committment to quality and providing a happy experience. If you use our service, you will be happy.

Just so you know and to be upfront, it's not all puppies and bunnies over here, We can't make everyone happy and those people are usually the folks who don't use our service and are unhappy on first contact because we charge too much, we won't negotiate our rate or we don't have answers or responses they want to hear. If you buy a piece of junk playset and we know you made a bad purchase, please don't get mad at us if we refuse to service your playset. There is not any amount of money you can pay us to repair something that should not be repaired. There are several other companies and first timers out there looking to make a fast buck. Please feel free to call around. 

Satisfied Customer Comments and Reviews

Used Rainbow PlaySystem

Jack and his son Spencer are an amazing team!  My wife and I purchased a used playset locally and I arranged for Playset Services to disassemble, move and reassemble the set.  Once on site to disassemble, Jack and Spencer quickly got to work.  I arrived shortly after them and they started to explain the problems with this used playset. (shown left) There was wood rot and the so called “professional installers” that assembled it used inferior hardware, a big safety issue. Jack offered his unbiased opinion and laid out my options. One, they could replace the rotten wood and hardware or two, I could purchase a new set.  Based on cost and the extra years of playing on a new set, we chose to get a new one.  
Once I decided on a new set, Jack guided me to his new website to see his reviews on the various brands in our budget. Jack even knew where I could get it.  The next day I picked up a Cedar Summit Twin Mountain Lodge from Costco.  Two days later Spencer was here with his helper to professionally install the playset.  It took Spencer no time to assemble this playset once he had everything  laid out and organized.  Once complete, he went over maintenance and care tips to ensure my kids had a safe playset that lasted many years. 
Jack always emphasizes common sense and child safety. I can't thank you two enough for your help and expert advice.  It’s refreshing to work with honest, dependable people… thank you!
 
Sincerely, 
Erich Rosenow  2/22/16

Gorilla Playset Blue Ridge Retreat

Jack,

​Thank You so much for the professional installation!
Hurricane Ike took our old swing set and we finally ordered a replacement!! Kerry and his crew accomplished this beautiful set in ONE working day!!
​
We purchased the Gorilla Blue Ridge Retreat and Jack arranged everything within a couple of days. My children we're playing on the set within 3 days after it was delivered!! WOW!!
 
Job Well Done!! Awesome price!! Spectacular workmanship!!!! I will Recommend you guys to all of my friends!!
 
Sincerely,
Lisa Morales
​

Cedarworks Custom

Hi Jack,

Playset Services did a fantastic job installing our new Cedarworks set. Our unusual situation included a playset being shipped and delivered as Hurricane Ike approached, and Jack and his team were in touch the entire time. The guys came out as soon at the playset was delivered and had it installed within one workday.  Everything went very smoothly and EFFICIENTLY, and I greatly appreciate the service we received. We even plan to use their services to clean and seal our set in a year. Playset Services has the best team to install your Cedarworks set -- we highly recommend them.​

Thanks Jack and Spencer for a great job!"
Noelle, Jason, Grant and Andrew Coen (Cypress, TX)

Big Backyard

Jack,

​Our boys are having a great time with the new playset! Their cousins have also given it a thorough workout. It is definitely sturdy.

Thank you for the fast, quality installation. It would have taken us much longer than a day to complete.
We will recommend your team in the future to all of our friends and family who may need your services.

Kind Regards,
​The Alexander Family

LeisureTime Products Woodridge Playset

Dear Jack.
​
I can't even tell you how much my life has changed for the better since your guys installed our playset. We've been doing so much entertaining and now I can actually converse with the adult guests while the kids play for hours in the background. It's everything I imagined it would be! I'm so thankful I found your company and I know we'll be calling you again for maintenance and all other playset needs. Your guys were on time, very nice to work with, and they worked hard the entire time (12 hours) they were there! I feel like my daughter's safety was taken into account. Even on the modification the edges were rounded to prevent any injury. I would highly recommend your company to anyone out there who if looking for professional people to help with their playset.
Thanks so much!
Paige Shockley

Rainbow PlaySystems Funhouse

Dear Playset Services,
Thank you for the quality installation of our new playset. Our girls absolutely love spending hours in our back yard. Our oldest daughter says that she now has a park in her backyard. You staff was friendly and professional. It would have taken us over a week and the purchase of new tools to build our playset. Your guys were able to come in and put it up in the 100+ degree heat in less than 5 hours. It was such a treat for our children to sit and watch as the playset was being built. Now that many of the children in the neighborhood know we have a playset, we have lots of requests to visit. Thank you and your professional staff for a great job well done. I have already started recommending your service to anyone who is looking to get a new playset. You price was very affordable and the craftsmanship is solid. I would not have been able to reproduce the work of your staff!

The Wilson Family

Gorilla Playsets Blue Ridge Frontier

​Jack,
I spent months researching playsets trying to find the right one for the right price. After I had settled on the playset, it took me considerably less time to find YOU! You were extremely helpful/knowledgeable and very professional. The team was there bright and early that morning (Friday, March 12th) and did an excellent job. When the kids got home from school that afternoon, they headed straight to the backyard and did not come in for two hours! They absolutely love their new playset. The set is also a magnet for the neighborhood kids. (which by the way is another reason I’m glad the job was done by professionals….I know it’s SAFE). I will not hesitate to refer your team to family and friends.

P.S.  I will be calling again in a year to keep the maintenance up! I want to protect my investment.
Thanks again,
The Daniels Family

Things to think about before you hire a playset installer

• ​Do they have a website? In the 21st century, what real business doesn't?
• Beware of swingset installers who don't list a phone number or an e-mail address in their ad. Where will they be next month or next year?​
• ​Believe it or not finding the cheapest deal isn't always the best thing. Beware of installers who don't charge enough. They could be hard up for cash and don't care what happens after they're paid. Playset installation is always a mental challenge and hard work. A professional will know their value.